Orders ship within 2-3 business days of when the order is placed unless a longer production timeline is noted on your order's product page.
Free shipping on orders over $150! Use coupon code FSPAYS and select FedEx Ground at checkout.
Exchange or store credit only (no refunds). Custom engraving, sale items and products purchased with a discount code are final sale. Info@fsobjects.com must be emailed within 14 days of order receipt if items are damaged or for exchange/credit inquiries. Returned items must be in new condition with their original packaging and packing slip. Store credit is valid for one year from the date of issuance.
Fort Standard LLC is not responsible for the shipping costs of returns.
We utilize FedEx and USPS to ship orders within the US and abroad. You will be able to choose your shipping method at checkout before you complete your order.
Note: shipping fees are non-refundable. The customer is responsible for any duties or customs taxes for international orders.
For additional questions, please email firstname.lastname@example.org anytime or call 718-576-2204 Monday - Friday 9pm - 6pm EST.